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Senior Account Executive (Leeds) in Leeds

Senior Account Executive (Leeds)

                                        

About Eversheds
Sutherland:
Eversheds Consulting is an exciting and innovative company that aims to help in-house counsel deliver more. Working with highly skilled colleagues who are respected around the world, you will be using your experience and strategic thinking to provide innovative answers that make a real difference to our clients. It's a hands on, stimulating and highly satisfying role on an international stage.

This is a great opportunity to join a fast growing legal practice area in a role which will combine hands on administration, supporting our operations and a high level of customer engagement. The chosen candidate will provide assistance on a range of legal work and operational issues, getting to know our customers, legal team, reporting requirements and processes.

ES/ Ignite meets the demand from in-house legal teams looking to outsource elements of their work. Our clients benefit from enhanced management information and new technology to help manage risk and balance workload. Ignite implementations are consulting led, which allows us to design end to end solutions to ensure effective delivery of legal services. We combine the technical expertise and resources of one of the world's leading global law firms with excellence in management consultancy.

Within the ES / Ignite team we employ professional lawyers, managers, operational process experts, paralegals and technology experts - combining together in highly effective structures, working with advanced technology.

We embrace new working methodologies driving cost and quality improvements through our systematised case management approach. This eliminates waste whilst automating and simplifying processes.

Key responsibilities:

acting as first point of contact to client for process and project matters;
managing / mentoring junior members of the account executive team
proactivity developing the tools and methodology used to support client management
attendance at client meetings/calls, reporting on progress;
manage relationships with external and internal stakeholders;
create and develop processes for managed legal services - adapting system requirements and changes into legal team processes;
create and develop reporting solutions, including automation of reporting
recurring report production
continuously strive to improve processes and address problems;
develop project plans and manage resource to ensure delivery of these project plans;
develop and train Paralegals on internal processes;
act as point of escalation for Paralegals on day to day queries;
project management and delivery of own assignments.

Skills and experience:
strong IT skills, excellent proficiency in Microsoft excel, office and visio (preferred).
aptitude for/experience of using IT systems to generate and design reports
keen interest in AI and system development
excellent analytical skills and the ability to interpret complex data in order to draw conclusions and assign actions
excellent organisational skills
an articulate communicator, by email, telephone and in person
time management and ability to meet project deadlines and work under pressure
excellent attention to detail, ensuring accuracy in all client communications and deliverables
excellent and adaptable verbal and written communication skills
the ability to absorb and summarise information succinctly
ability to work flexibly to meet deadlines and respond positively to changing requirements

Key competencies:

A positive "can-do" attitude
Manage and effectively prioritise a highly demanding and varying workload
The ability and drive to problem solve
Excellent communications and influencing skills
An independent, self-supporting working ethic
Awareness of different cultures - working and general
The ability to work effectively in teams
Flexibility in working styles and ability to adapt to change
Determined and resilient, with an ability to produce quality, strategic data analysis to short timescales under pressure

At Eversheds Sutherland, we believe that innovation comes from a culture of genuine equality and diversity and we are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or once in post. We are an LGBT inclusive employer and are Stonewall Corporate Champions.

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