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Telephony & Networks SRS Consultant in Basingstoke, Hampshire

Telephony & Networks SRS Consultant

                                        

Telephony & Networks Consultant (SRS)

A leading cloud technology and networking provider are looking for a Telephony & Networks Consultant to join them and operate in a site readiness surveyor capacity.

This position will suit candidates who are passionate about technology, with a specific interest or experience in networking, telephony or call centres.

The successful Telephony & Networks Consultant will have the following skills and experience:

  • Knowledge of telephony and networking systems.
  • Commercial experience with PSTN, VOIP, WAN/LAN or call centre technologies.
  • Good customer facing or customer service experience.
  • Awareness of contact centre software.
  • Good troubleshooting skills.
  • Willingness to learn and expand skills.
  • Excellent communication skills.

The responsibilities of the Telephony & Networks Consultant will include:

  • To conduct the Site Readiness Survey (SRS) across a range of customers.
  • Analysis of customer networks using relevant monitoring tools.
  • Auditing of customer telephony PBX's.
  • Conducting and documenting results for multiple audits ensuring completion in time for delivery phase.
  • Communicating with customers network engineers to review existing LAN and WAN.

This is a great opportunity for an experienced Telephony & Networks Consultant or someone with networking experience to further their career and join a progressive company. Personal and professional development is encouraged within this organisation.

To apply for this position, please email

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